Award Winner Selection
The Consumers’ Choice Award is unique in that winners are not chosen by a panel of judges but by consumers themselves. Recipients of the CCA represent “Best in Class Businesses” in the quality of their service, value, professionalism and integrity. Identified winners are local businesses unless otherwise specified. Both the Business to Consumer and Business to Business Service sectors are represented.
The selection process involves three phases: Nomination, Voting, and Ethics Review.
- Nomination is driven solely by consumers. Using ccanominate.com, consumers can choose to highlight any business they feel is worthy of consideration. To find out more about the nomination process, go to our Nomination Process page.
- Our voting process is carefully crafted to be fair and unbiased. CCA asks consumers to consider service, professionalism, value, and appearance of the business environment while completing specially commissioned surveys. To find out more about our voting and methodology, check out the Surveys page.
- Before award recipients are announced an ethics review is conducted by the law firm MacMurray, Petersen and Shuster (MPS), a national law firm based in Ohio that specializes in regulatory business law. Based on research and investigations into the potential award winners, an independent advisory panel makes the final decision to accept or revoke a company’s award status. Learn more about this review on our Ethical Business Review page.